Comment Policy

Comments are open on most articles so readers can share what they’ve found, ask questions and point out changes. To keep them useful and safe, please follow these rules.

We Can’t Help With Your Account

Blue Light Guide is an independent site, not Blue Light Card. We can’t see or fix your account, verification, payments or orders. For those, contact Blue Light Card through the Help Centre on its official website or app. Our guide to getting help with a Blue Light Card account explains how.

Keep Personal Details Private

Don’t post your email address, phone number, membership number, card details, payslips or photos of ID. If a comment includes them, we’ll remove them before it’s published.

What We Don’t Publish

  • Anything abusive, threatening, discriminatory or unlawful
  • Spam, advertising, or links promoting other websites
  • Other people’s personal information
  • Comments that are off topic

Who Can Comment

Comments are for adults aged 18 and over.

How Moderation Works

Comments may be held for review before they appear, and we can edit or remove any comment that breaks these rules. Automated spam filtering checks every comment.

Reporting a Comment

If you see a comment that breaks these rules or shares someone’s personal details, tell us through the contact page with a link to the article, and we’ll review it.

Your Data

When you comment, we store the name, email address, comment and IP address you submit. The privacy policy explains how that information is used.